Have a question? We're here to help! Please refer to the FAQ below.
If your question still isn't answered, you can contact our support team at [email protected].
Packages & Bonus Content
Which format should I buy?
Ebook: If you don't want a physical copy of the book to keep on your shelf and only plan to read the book on your iPad, Kindle, or another e-reader, choose the ebook version. With most books, all bonus content is still included!
Physical Book: If you want a physical copy of the book that you can take notes in and put on your shelf forever, then choose the paperback or hardcover version. All bonus content is included with paperbacks, and as an added bonus, you won't have to pay for shipping!
Ultimate Package: Get the best of both worlds. Get an instant download of the digital content today, including all digital bonus content. PLUS, get a physical copy of the book shipped straight to your doorstep.
What is the "Ultimate" format?
The Ultimate package includes a physical copy of the book, an instant ebook download, and an instant audiobook download. Like any purchase on the bookstore, it includes free bonus content and free shipping!
If you like to toggle between digital and physical formats, this is a great option for you.
How do I get an audiobook version?
Audiobooks are not available to purchase separately at this time. You can purchase an audiobook as a part of any Ultimate package or visit a third-party retailer for an audiobook download.
How do I get my bonus content and/or digital files?
All digital content (including ebook and audiobook files) will be immediately available for download after checkout. A download button will appear on your order confirmation page.
A download link will also be sent to the email you used during the checkout process.
Shipping & Subscriptions
When will my book arrive?
Unless you upgrade to a faster shipping option, standard shipping takes 7–10 days. (We're running as fast as we can!)
If you still haven't received your book two weeks after ordering, please reach out to [email protected].
When will my magazine arrive?
Issues of BiggerPockets Wealth are sent once every two months. Though shipment dates can vary, you can expect to receive each issue before its bimonthly period has ended. (For example, if you're expecting the April/May issue, you will receive it before the end of May.)
How do I change the address on my magazine subscription?
If you have moved, we want to make sure your magazine still makes it to you! You can contact [email protected] to change your magazine shipping address for any future issues.
Do you offer international shipping?
We do not offer international shipping at this time. If you live outside of the USA, feel free to order any of our digital content to download and read immediately after purchase! Otherwise, refer to third-party retailers and booksellers to access our physical books.
Bulk Ordering & Discounts
Do you offer bulk discounts?
Yes! If you are ordering more than 50 books in one purchase please contact [email protected] for pricing options.
Why isn't my coupon code working?
Please refer to your coupon code's expiration date and any other conditions provided. Many of our coupons can only be used once per customer, and they often expire less than a month after they are issued.
If you are still stumped, please contact [email protected] for help!
How can I find out about sales and discounts on the BiggerPockets Bookstore?
We love coupons, too! The easiest way to know about out book sales is to sign up for a BiggerPockets account. You will be automatically opted into publishing announcements.
If you already have an account but don't receive these emails, you can adjust your email notification settings by goingherewhile logged in and checking the box that says, "Receive announcements about new books and book sales."
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